Our policy on medication refills is very simple, straightforward and intended to maximize client health and safety. Medication issues are always best addressed at in-person appointments with a psychiatrist. In addition, where a client is evaluated via video-chat (e.g. Zoom) and controlled substance prescriptions are indicated, please note that federal law generally requires a prior in-person encounter between the prescribing practitioner and the client, with certain exceptions. Before you request a medication refill, contact your pharmacy and ask them if refills are available. Often refills are authorized, you simply have to ask the pharmacy to fill the prescription. Psychiatrists may provide prescriptions for non-controlled substances up to a maximum of 90 days. Widely accepted community standards of care require that a client is evaluated by a medical professional at least once every 90 days to receive psychotropic medication.